Terms and Conditions
Terms & Conditions for TorqueAttire
1. General Information
• By using our website and purchasing from us, you agree to these terms.
• We reserve the right to update these terms at any time.
2. Orders & Payments
• We accept secure payments via credit/debit cards and other Big Cartel-supported methods.
• Prices are listed in USD and are subject to change without notice.
• Orders cannot be modified or canceled after purchase.
3. Shipping & Delivery
• Orders are processed within 1-4 business days.
• We are not responsible for delays caused by the carrier, customs, or incorrect addresses.
• Tracking information will be provided once the order ships.
4. Returns & Exchanges
• All sales are final unless the item arrives damaged or defective.
• If you receive a faulty item, contact us within 7 days with photos for a replacement or refund. Replacements and refunds are NOT guaranteed, and decisions will be made on a case by case basis.
• We do not accept returns for wrong sizes or buyer’s remorse, so check the size chart before ordering.
5. Privacy & Data Collection
• We collect user data such as email, name, and shipping address to fulfill orders.
• Big Cartel may collect additional data, including IP address, device information, and browsing activity, to improve your shopping experience.
• We never sell or share your data with third parties, except for order fulfillment.
6. Intellectual Property
• All designs, images, and branding are owned by us and cannot be used without permission.
7. Liability Disclaimer
• We are not responsible for any issues caused by incorrect use of the product.
• By purchasing, you agree that we are not liable for any indirect damages or losses.
8. Contact Information
• For any questions, email us at [email protected] .